The first customer support scheme for electric vehicle drivers has been recently launched. The new ‘Charge Your Car’ scheme which will help drivers find and use charge points, access customer support and collect information on their vehicle’s charging history.
The new customer support scheme will also manage access to the public access charging points which are currently being installed in the North East. Drivers will register with the website www.chargeyourcar.org.uk to receive a welcome pack which will include their personal electronic tag for opening and using charge posts all around the region, and give them access to free parking whilst charging.
The website will also provide information on charging point locations, journey planning and links to the Switch EV vehicle trial. Drivers registered on the site will be able to access telephone support and information related to their vehicle’s charging history, post use, electricity consumption and post health.
The scheme is being delivered by Elektromotive, which was previously appointed to supply the latest wave of 200 charging points which are being installed in the North East as part of the 1,300 charging points being installed over the next three years.
The North East is at the forefront of low carbon vehicle development, and continues to provide the UK with its blueprint for charging infrastructure.
Electric Vehicles are the future of the automotive industry and manufacturers are investing hundreds of millions of pounds to bring EVs to market.
Through the Plugged in Places programme, match funding is available for the installation of charging points on streets, in car parks and in commercial, retail and leisure facilities.
Charge your Car
Skills Academy for Sustainable Manufacturing and Innovation
Washington Road
Sunderland
SR5 3HE
Tel: 0191 490 2499
Email: chargeyourcar@gateshead.ac.uk